Professional Services
Cerence Product Support
![We champion](/system/files-encrypted/nasdaq_kms/inline-images/1_We%20Champion.jpg)
We champion
A unique brand experience drives loyalty. We deliver custom Cerence solutions under your brand identity, helping you retain and grow intrinsic value without giving up control. This includes:
- Speech control as part of your unique HMI/GUI
- Unique voice for your brand and wake-up word
- Dialog customized to your brand needs and special brand functionality
- Custom dealer support and content creation
- Adapting to your product lines and updating change on demand
![We design](/system/files-encrypted/nasdaq_kms/inline-images/1_We%20Design.jpg)
We design
Our multidisciplinary teams share a profound understanding of human-centered design and the need for speed, and we have extensive experience deploying Cerence applications globally. We put the end-user experience at the forefront of what we do, offering:
- User journey and experience design
- Voice UI design and specification development
- Wake word definition and implementation
- Grammar design and localization
- Cloud dialog and business logic development
- Wide grammar and NLU model development
- Embedded dialogue and business logic development
- Text-to-speech prompt tuning
![We engineer](/system/files-encrypted/nasdaq_kms/inline-images/1_We%20Engineer.jpg)
We engineer
We know the best AI solutions do not stand alone. Our expert team offers end-to-end support, from custom development and integration to steering partner coordination to ensure Cerence products fit within – and maximize the potential of – your broader AI strategy. This includes:
- Platform integration
- Embedded and Cloud Arbitration
- Navigation context data production
- End-to-end testing of Cerence product integrations
- SSE Algorithm porting and tuning
Innovation Services for the Automotive Ecosystem
![We envision](/system/files-encrypted/nasdaq_kms/inline-images/2_We%20Envision.jpg)
We envision
A design-led approach enables us to seamlessly bridge the world of OEMs and the dynamic landscape of software and IP platforms. We design and deliver digital in-vehicle experiences for customers that create new revenue streams and business models while exceeding their end-user expectations. This includes:
- Drawing on deep product-design expertise to conceive, build, launch, and scale intelligent products and services
- Bringing together Cloud, data, design, connected technology and end-to-end testing
- Helping customers navigate the complexity of new product development
- Increasing value across the product life cycle
![We engineer](/system/files-encrypted/nasdaq_kms/inline-images/2_We%20Engineer.jpg)
We engineer
We help our customers streamline software engineering to drive greater efficiency and resiliency across products and platforms leveraging automation, AI, and Cloud technologies. We offer:
- A full range of engineering solutions covering the end-to-end development cycle
- Compelling user-experiences and personalized product development
- Integration with the latest technologies that get innovations to market faster
- Services to ensure solutions meets global compliance
![We support](/system/files-encrypted/nasdaq_kms/inline-images/2_We%20Support.jpg)
We support
Keeping up with technology can be a challenge, particularly when the world is in a constant state of flux and every dollar counts. Leveraging our decades of global industry experience, we help:
- Energize, transform, and extend the lives of customers’ mission-critical applications, freeing-up more IT budget for growth and innovation
- Redefine customer experience with a human-centered and iterative approach
- Design, develop, and implement strategies and skills that increase agility, accelerate change, and optimize business
- Teach, launch, and scale methodologies that boost operations and maximize value